There are a number of ways you can order your repeat prescription.
Request your Prescription Online
To enable you to order repeat prescriptions, book appointments or view your medical record online you will first need to register for online services. Click on the link below to get started.
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
What does this mean for you?
If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Is this service right for you?
- Yes, if you have a stable condition and you:
- don’t want to go to your GP practice every time to collect your repeat prescription.
- collect your medicines from the same place most of the time or use a prescription collection service now.
It may not be if you:
- don’t get prescriptions very often.
- pick up your medicines from different places.
- How can you use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
- a pharmacy
- a dispensing appliance contractor (if you use one).
- your dispensing GP practice (if you are eligible).
Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
Can I change my nomination or cancel it and get a paper prescription?
Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
For more information visit www.hscic.gov.uk/epspatients
Request at Reception or by Post
Repeat prescriptions can be requested using forms available in reception and then dropping the form in to reception, or simply by posting the slip that comes with your prescription giving your medication details, requests can also be sent via Royal Mail.
Repeat prescriptions can be obtained by telephoning our Prescription Line which is open every day AFTER 2 PM on 01278 411520. Patients should ensure that they have their medication details to hand before ringing.
HOWEVER YOU PREFER TO ORDER REPEAT PRESCRIPTIONS PLEASE ALWAYS ALLOW US 3 WORKING DAYS IN ORDER TO PROCESS YOUR REQUEST, OR 4 WORKING DAYS IF YOU WISH TO COLLECT YOUR PRESCRIPTION DIRECT FROM YOUR CHOSEN PHARMACY.
The local chemist will ask you to pay for your medicines unless you are exempt from prescription charges. You are entitled to free prescriptions on the NHS if:
- you are 60 years of age or older
- you are under 16 years old or under 19 years old in full time education
- you are on low income, income support or family credit
- you have a partner who gets Pension Credit guarantee credit (PCGC)
- you are a pregnant woman or have had a baby in the last 12 months
- you suffer from certain chronic conditions – please seek advice – or hold other exemption certificates
- you have been prescribed a free-of-charge contraceptive
- you are undergoing treatment for cancer, the effects of cancer, or the effects of cancer treatment (NEW: from 1st April 2009).
If you need several regular prescriptions, but cannot get them free, you may save money be buying a 'Season Ticket'. Please ask our receptionist for leaflet FP95, which will give you further information about this.